Effective Date: June 22, 2025
Welcome to Paradventure (paradventure.com). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or contact us.
By using our website and services, you agree to the terms outlined in this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect personal data in the following ways:
- Personal Information: This may include your name, email address, phone number, address, and any other information you provide when booking a tour or contacting us.
- Booking Information: We collect details about your bookings, including travel dates, accommodation, tour preferences, and payment information.
- Technical Information: We may collect technical data such as IP address, browser type, device type, and cookies to enhance your user experience and improve the website’s functionality.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: We use your information to process bookings, manage customer inquiries, and send booking confirmations.
- Communication: To respond to your inquiries and send promotional materials, updates, and newsletters (only if you opt-in).
- Website Improvement: To analyze website traffic, trends, and behavior to improve our site’s functionality.
- Legal Compliance: To comply with legal obligations, including GDPR requirements.
3. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: To process bookings, payments, or provide other services related to your tour.
- Legal Requirements: If required by law, we may disclose your information to comply with any legal obligations.
5. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request the restriction of your data processing under certain conditions.
- Right to Data Portability: You have the right to request your personal data in a structured, commonly used format to transfer it to another service provider.
- Right to Object: You can object to the processing of your personal data in certain cases.
- Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at data@paradventure.com.
6. Security
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and access controls.
7. Cookies
We use cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect information about your browsing behavior. You can manage cookie preferences in your browser settings.
For more details, please read our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend you read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at:
Paradventure
Email: data@paradventure.com
Phone: +230 5884 8090
Website: paradventure.com